Privacy Policy

1. Scope and responsible website

This policy applies to the public website at yakeclimate.com and the information visitors submit through its inquiry forms or related email communications. Yakeclimate is responsible for deciding how this website information is used.

2. Information we collect

Depending on how you use the website, we may receive:

• Name, business email, telephone number, company, country, and preferred contact information.
• Project route, application, operating conditions, product interests, quantity, timing, and messages.
• Drawings, specifications, photographs, or other files that you choose to share for project review.
• The source page, selected inquiry entry point, page language, referring domain, and campaign parameters carried with an inquiry submission.
• Basic technical information needed for security and delivery, such as IP address and browser details.
• Your cookie or browser-storage preference.

Please do not submit passwords, payment-card information, unrelated personal records, or confidential material that is not necessary for the project discussion.

3. How we use information

We use submitted information to:

• Respond to inquiries and route them to the relevant commercial or technical team.
• Understand project conditions and evaluate suitable equipment or the next technical questions.
• Prepare quotations, documentation, samples, support responses, and project follow-up.
• Operate, secure, troubleshoot, and improve the website and inquiry process.
• Meet legal, record-keeping, fraud-prevention, or dispute-resolution requirements.

We do not sell personal information. We do not use an inquiry for unrelated marketing where consent is required by applicable law.

4. Cookies and browser storage

The website uses necessary browser storage to remember your cookie preference and may use essential security or form-delivery technologies. These functions support the operation of the website and inquiry process.

Optional analytics activate only after you select “Accept optional.” We use Google Analytics 4 for this purpose. It sets cookies and assigns an identifier that allows repeat visits from the same browser to be recognised, and it transmits data — including your IP address, pages viewed, referring source, approximate location, device and browser characteristics, and any terms entered into the on-site resource search — to Google. If you select “Decline optional,” Google Analytics is not loaded and none of this is collected. Declining does not restrict access to any public page or to the inquiry form.

Separately, we use Cloudflare Web Analytics to measure overall traffic. It does not set cookies, does not assign a persistent identifier, and cannot recognise you across visits or across other websites. Because it stores nothing on your device, it runs regardless of your cookie choice.

You can change your choice at any time through “Cookie settings” in the footer. Withdrawing consent stops Google Analytics from loading on subsequent page views; to remove data already collected, contact us using the details in section 8.

5. Service providers and international processing

We use specialized providers to host the website, deliver inquiry email, manage published content, prevent abuse, and maintain technical operations. These providers may process limited information on our behalf under their own security and data-protection commitments.

Because Yakeclimate works with international customers and technology providers, information may be processed in countries other than your own. We use information only for the purposes described in this policy and take reasonable steps to limit access to people and providers that need it.

6. Retention and security

We retain inquiry and project information for as long as reasonably necessary to respond, maintain project records, support an order, meet legal obligations, or resolve a dispute. Retention periods vary according to the type and stage of the communication.

We use reasonable organizational and technical safeguards. No internet transmission or storage system can be guaranteed to be completely secure, so visitors should share sensitive project files only when needed and through an agreed method.

7. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or a copy of certain personal information. You may also withdraw optional cookie consent through the footer setting.

We may need to verify your identity and retain information where a legal obligation, active contract, or legitimate dispute requires it.

8. Children and external links

This business website is not directed to children. External links are governed by the privacy practices of the destination website, not this policy.

9. Policy updates

We may update this policy when the website, providers, or legal requirements change. The date at the top of this page identifies the current version.

10. Contact

For a privacy request or question, contact [email protected] or write to Building 34, No. 535 Shunfeng Road, Hangzhou, Zhejiang, China.