Contact
Start with the Project Type Closest to Your Requirement
Choose agriculture, energy, engineering and co-development, after-sales, or general contact. Each option asks for the information most useful to the next discussion.
If you are unsure which option applies, select general contact and describe the application, target, and current question.
AGRICULTURE PROJECT
Discuss a cultivation or agricultural humidity-control requirement
Use this option for greenhouse, indoor-growing, vertical-farming, post-harvest, storage, livestock, and other agricultural environments.
- Crop, product, or agricultural process
- Project stage and expected schedule
- Space dimensions and layout
- Temperature and current humidity range
- Target humidity or operating condition
- Moisture sources, irrigation, ventilation, cooling, and airflow
- Installation, power, drainage, water, and control requirements
- Expected quantity and destination market
ENERGY PROJECT
Discuss an energy-storage or electrical humidity-control requirement
Use this option for battery energy storage, cabinets, containers, switchgear, power-grid equipment, wind-power equipment, and related energy environments.
- Application and enclosure type
- Internal dimensions and available installation space
- Ambient and internal temperature range
- Current humidity and target condition
- Heat sources, air exchange, and operating cycle
- Power, drainage, mounting, and service-access requirements
- Controls, alarms, and communication requirements
- Expected quantity, deployment schedule, and destination market
ENGINEERING & CO-DEVELOPMENT
Discuss adaptation, interfaces, or a new equipment requirement
Use this option when a standard model does not match the dimensions, installation, airflow, controls, materials, documentation, branding, or repeat-deployment requirement.
- Existing product, concept, drawing, or specification
- Application and operating conditions
- Required change or unresolved technical problem
- Installation, interface, and control requirements
- Performance target and validation method
- Expected quantity and annual demand range
- Sample, pilot, certification, or documentation needs
- Target schedule and destination market
- Confidentiality or project-ownership requirements
AFTER-SALES & EXISTING ORDERS
Tell us which product you have and when it was delivered — we will take it from there
Use this option for installation questions, operating issues, spare parts, documents, warranty review, or support related to an existing product or order.
Request After-Sales Support- Product model and serial number
- Order number, purchase channel, or delivery date
- Installation environment and operating conditions
- Current issue and when it started
- Controller display, alarm code, and observed behavior
- Photos or video of the unit, label, installation, and issue
- Steps already taken
- Requested support or required document
GENERAL CONTACT & SUBMISSION GUIDANCE
Send a general question or describe an early-stage project
For company, distribution, product, media, or other questions, use this form or email [email protected].
Include the application, country, question, expected next step, and any deadline. Share a secure file link when drawings or specifications help explain the requirement.
- Use a business email where possible
- Provide real operating conditions instead of a product name alone
- State which values are measured, estimated, or still unknown
- Remove passwords, payment data, and unrelated confidential information from shared files
- Identify any document that requires confidential handling
PROJECT FORM
Share the information already available
Unknown values can remain open. The first review will identify the next questions.